This Privacy Notice explains how Lumiverse Dynamic collects, uses and protects personal data when you visit watchdogsecuritysuite.com, contact us, purchase Watchdog Security Suite PRO, use our software, or interact with our support and licensing systems.
1. Who We Are
Watchdog Security Suite PRO is developed by Lumiverse Dynamic.
Website: https://watchdogsecuritysuite.com
Business location: Greece / European Union
For payment processing, checkout, taxes and invoices, we use Paddle as our Merchant of Record.
2. Personal Data We Collect
We may collect the following types of information:
Website and contact information:
– name;
– email address;
– company name, if provided;
– message content when you contact us;
– support request details.
Purchase and license information:
– product purchased;
– license key or license reference;
– website domain connected to the license;
– license status;
– activation, deactivation and renewal status;
– plugin version and WordPress-related technical information needed for license validation and support.
Technical and security information:
– IP address;
– browser and device information;
– server or website environment details relevant to plugin support;
– security events or diagnostic information submitted by Watchdog Security Suite PRO;
– Threat Network security signals, where enabled.
Payment information:
Payments are processed by Paddle. We do not directly store full payment card details. Paddle may collect and process billing details, payment information, tax information and invoice information according to its own policies.
3. How We Use Personal Data
We use personal data to:
– provide and manage Watchdog Security Suite PRO licenses;
– process purchases and renewals through Paddle;
– provide software updates and security feeds;
– provide support;
– verify license status and connected domains;
– protect our services from abuse;
– improve product performance and security;
– communicate important product, account or security information;
– comply with legal, tax and accounting obligations.
4. Legal Bases for Processing
Where applicable under GDPR, we process personal data based on:
– contract necessity, to provide the product, license, updates and support;
– legitimate interests, to protect our product, services, website and customers;
– legal obligations, for tax, accounting and compliance requirements;
– consent, where required for optional communications or cookies.
5. Paddle as Merchant of Record
Purchases are processed by Paddle. Paddle acts as Merchant of Record and may process buyer information for payment, tax, invoicing, fraud prevention, compliance and customer communication purposes.
Your purchase may be subject to Paddle’s own Buyer Terms, Privacy Notice and Refund Policy.
6. Threat Network and Security Signals
If Threat Network or signal sharing features are enabled, Watchdog Security Suite PRO may submit security-related signals to our systems.
These signals may include:
– IP addresses involved in suspicious or malicious activity;
– event type;
– risk level;
– rule or detection category;
– timestamps;
– limited technical metadata needed to evaluate security risk.
Threat Network is designed to share security intelligence, not customer checkout data, payment details, private user content or personal messages.
7. Cookies and Analytics
Our website may use cookies or similar technologies for:
– website functionality;
– security;
– analytics;
– checkout and payment flow;
– remembering preferences.
Where required, we will request consent for non-essential cookies.
8. Data Sharing
We may share personal data with trusted service providers who help us operate the website, process payments, provide support, deliver email, host services, analyze website performance or protect our systems.
These providers may include:
– Paddle, for checkout, payments, taxes and invoices;
– hosting providers;
– email and support providers;
– analytics providers;
– security and anti-abuse providers.
We do not sell personal data.
9. International Transfers
Some providers may process data outside your country. Where required, appropriate safeguards are used, such as contractual protections or other lawful transfer mechanisms.
10. Data Retention
We keep personal data only as long as necessary for the purposes described in this Privacy Notice, including:
– active license management;
– support history;
– legal, tax and accounting obligations;
– security and abuse prevention;
– business records.
Security logs and Threat Network signals may be retained for a limited period necessary to provide security intelligence, investigate abuse and improve protection.
11. Your Rights
Depending on your location, you may have rights to:
– access your personal data;
– correct inaccurate data;
– request deletion;
– object to processing;
– restrict processing;
– request data portability;
– withdraw consent where processing is based on consent.
12. Security
We use reasonable technical and organizational measures to protect personal data. However, no website, software or internet service can guarantee complete security.
13. Children
Watchdog Security Suite PRO is intended for business and website security use. It is not directed to children.
14. Changes to This Notice
We may update this Privacy Notice from time to time. The latest version will be posted on this page.